Privacy Policy

1. Introduction & Commitment to Privacy

At Strong8k IPTV ("we", "our", or "us"), we prioritize customer privacy, anonymity, and security. This Privacy Policy outlines our standards regarding data collection, storage, processing, and usage when accessing our website (https://strong8kiptv.ca/) or purchasing an IPTV subscription plan.

By ordering our services or contacting customer support, you consent to the data practices described in this document.

2. Information We Collect

We maintain a strict minimal-data principle. We only collect details necessary for service delivery and order activation:

• Account & Contact Details: Name, valid email address, and WhatsApp phone number (used solely to dispatch M3U links, Xtream Codes credentials, and technical setup support).
• Technical Device Data: TV or box MAC addresses or device types (e.g. Firestick, TiviMate, Smart TV) provided voluntarily to activate dedicated portal licenses.
• Transactional Records: Transaction IDs and payment confirmation status. We do not store, view, or process full credit card numbers, CVVs, or sensitive banking credentials on our web servers.

3. No-Logs Policy Regarding Streaming Activity

We strictly enforce an offshore Zero-Activity Logging Policy. We do not inspect, log, monitor, or record:

• The channels, live streams, or VOD titles you watch.
• Your browsing histories or external DNS queries.
• Your real-time residential IP addresses while connected to our streaming clusters.

Our Content Delivery Network (CDN) servers operate on high-speed RAM-based instances where temporary network transmission buffers are flushed periodically.

4. Cookies & Web Analytics

Our website uses minimal session cookies and basic tracking tags solely to analyze anonymous website performance, track uptime, and optimize user experience across Canada and international regions. You may disable cookies at any time directly through your web browser preferences without affecting stream playback.

5. Data Protection & SSL Encryption

All communications between your device and our website are encrypted using enterprise-grade 256-bit SSL (Transport Layer Security) encryption. Account credentials dispatched via email or direct WhatsApp chat lines are protected by secure transmission endpoints.

6. Third-Party Disclosures

We do not sell, rent, trade, or distribute your personal details, email addresses, or phone numbers to external marketing brokers or third-party advertising conglomerates. Customer records are strictly used for subscription provisioning and direct customer support.

7. Your Rights & Data Deletion Requests

You retain full ownership of your records. You have the right to request access to the personal data we hold about you or request immediate deletion/purging of your contact details upon subscription expiration.

To request data purging or submit privacy inquiries, please contact our Data Officer via email at support@strong8kiptv.ca or message our VIP support on WhatsApp.